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Refund Policy

Effective Date: 18-02-2026

At CertsHost, your satisfaction matters. This policy explains how refunds are handled and what information is required to process a request fairly and efficiently.

Refund Policy

Understanding Our Refund Policy

CertsHost.com is committed to delivering high-quality exam preparation services. We understand that certain situations may require a refund, and this policy outlines the terms under which refunds may be approved.

Refund Eligibility

  • Refund Request Window: Requests must be submitted within 7 days of purchase.
  • Proof of Exam Registration: Registration must be under the same name as the purchase.
  • Score / Result Report: Exam result including exam date must be provided.
  • Additional Verification: Further documentation may be required.

Refund Process

Contact Us: Email your request to support@certshost.com

Review: Our team will review your request carefully.

Decision: Approved refunds are issued to the original payment method.

Processing Time

Refunds are typically processed within 7 business days after approval.

Exceptions

Some products or services may be non-refundable or have special conditions stated at the time of purchase.

Questions? Contact us at support@certshost.com

Thank you for choosing CertsHost. We are here to support your certification success.